What is Harbor? Join Randy Hall and Dr. Julie Reck as they speak with special guest, Courtney Post, founder of Harbor: A Network for Veterinary Professionals.

How do you make accountability an essential part of your culture? Start by creating a clear picture of what accountability means and why it is important for you, your team, and your practice. This definition will then guide you in the way that you communicate with, coach, and demonstrate accountability for your employees.
22 min

How can your team build habits to achieve success? When you provide your team with opportunities to practice various skills, they will develop and improve their performance.
23 min

Do you know what “great” looks like in your practice? For you, your team, and your practice to perform at its best, you must start by forming a collective definition of excellence in all areas of your practice.
25 min

How can you use your creativity to lead? In this episode, we talk to Dr. Lisa McFaddin, Medical Director at Independent Hill Veterinary Clinic in Manassas, Virginia. Dr. McFaddin shares how she has experimented with new, creative ways to lead and get her employees involved with creating a practice that everyone is proud to be a part of.
43 min

How do you view the millennials in your practice? Sometimes millennials get a bad rap. However, if you lead in the right way, millennials can do great things in your practice.
21 min

How do you bring a practice back from the brink? In this episode, we talk to Dr. Adam Hechko, owner of North Royalton Animal Hospital in Cleveland, Ohio. He shares how he turned around a dwindling practice to one that is now thriving with five doctors and more than 60 team members.
40 min

Do you have a digital marketing plan that is helping your practice grow? Digital marketing specialist, author, and host of The Veterinary Marketing Podcast, Brandon Breshears, joins the podcast to share tips on how to enhance your digital marketing presence.
34 min

Is your practice structured in a clear, organized, and efficient way? Listen to Randy Hall and Dr. Julie Reck share advice for creating the right organizational structure for your hospital.
40 min

Do you have an effective onboarding process in place at your practice? Learn how to create one in this podcast episode!
31 min

Are you considering making a change in your practice? Listen to Randy Hall and Julie Reck discuss how to make change both successful and sustainable.
28 min

Find out how you can incorporate coaching into your practice’s culture to make your team more efficient, productive, and engaged.
32 min

In this episode, Dr. Julie Reck shares the challenges and benefits that came from transitioning to a more collaborative practice environment.
28 min

In this episode, Dr. Julie Reck shares her experience maintaining momentum after going through the course, Stop the Drama – Eliminating Conflict in Your Practice, with her team.
44 min

Sometimes you need to help an employee move on to the next chapter in their career. Find out three actions you can take to make the firing process more effective and more manageable.
24 min

Find out why employee engagement matters in your practice and start creating your fully engaged team today!
20 min

Find out the 3 key guidelines that will help you figure out your most effective compensation strategy and how to build the one that is best for your practice.
20 min

Join Randy Hall as he explains the critical importance of choosing guiding principles that you think are best and then developing the habits that help you execute them in your practice.
17 min

Randy Hall shares four ways team huddles can benefit your practice, dispels myths about why huddles might not work in a hospital, and offers questions to help your team get the most out of each huddle.
22 min

Find out how to get team buy-in for forward booking, but also see how this approach is universal for any behavior change you want to achieve in your practice.
18 min

In this podcast episode, Randy Hall shares eight reasons why your hiring process selects the wrong people and offers advice for making big changes to the way you hire new talent.
22 min

What sets great leaders apart from others? What can leaders do to take their veterinary practice to the next level? In this episode, leadership consultant Randy Hall shares 5 things that represent great practice or team leadership.
20 min

In this episode, Randy Hall provides practical, ready-to-implement ideas that will help your new employees avoid the “loneliness trap” and become fully engaged and integrated members of your team.
23 min

If you want to change the behavior of your team, focus on changing your own behavior first. In this podcast episode, Randy Hall shares how one leader made a simple change in behavior and saw incredible changes in the success of his team.
21 min

If you want a productive practice team, you need to give and get feedback often. In this episode, Randy Hall explains the top 3 reasons why you are likely not sharing feedback as well as you could, and the top 3 ways you can do it better!
19 min

Have you ever felt like you can’t be a leader because you weren’t born with the “leadership gift”? In this podcast episode, Randy Hall delivers expert advice on how to be an effective leader for your veterinary practice and answers the question “Are leaders born or made?”
16 min

There are 3 key leadership habits that can build a strong practice culture, keep healthcare teams fully engaged, and support the hiring and development of great talent in your veterinary practice. Do you have them?
25 min

Did you ever think your practice policy on cellphone use could be getting in the way of creating a great hospital culture? Listen to this episode to find out one of the biggest challenges with clinic policies.
16 min

Your veterinary practice’s success hinges on having a clear vision. In fact, it’s absolutely crucial to what the future of your practice looks like. Leadership consultant and Aspire founder Randy Hall explains why a vision statement is vital to your clinic’s medical and business growth.
25 min

Having trouble finding the right people for your team? In this episode, Randy Hall provides tips and strategies for attracting the best talent to take your practice to the next level.
31 min

In this episode, Randy Hall talks with Veterinary Practice Lender and DVM, Dr. Brennan Pitard, from First Financial Bank. Listen as he shares information on the finances behind practice ownership and offers advice for handling common veterinary financial challenges.
34 min

In this episode, Randy Hall joins practice manager, Joanna Cagle, as she shares her experience orchestrating a sustainable culture shift in her practice and offers advice for those looking to change the culture in their own practice.
27 min

In this episode, Randy Hall chats with Dr. Wendy McGuire of Fischer Veterinary Clinic. Dr. McGuire shares her experience developing a collaborative vision with her team and how that vision is causing positive changes in her practice.
20 min

In this episode, Randy Hall sits down with Dr. Julie Reck, the owner and founder of Veterinary Medical Center of Fort Mill in South Carolina. Dr. Reck shares how Aspire has helped change the culture of her practice.
19 min