Blog

Check back each week for a new blog post!

Colorful graph in padfolio

Are You Limiting Growth?

I worked with a practice manager once who would make her mind up and then spend lots of time and other people’s effort finding and creating data that would support her decision. She highlighted virtually any piece of information that…
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Young male vet is working on computer

Is Your Practice Ready To Be Better?

Will your practice be different this year than it was last year? Different this quarter than it was last quarter? People focus on the pace of change, but often the problem is actually driving change that lasts. If you want…
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Road lined with trees

Future Thinking Can Change the Game

There is a scenario that happens fairly often in my work with veterinary practice owners and managers. I ask them to tell me about the past, where their practice has been, what has happened recently, and what their current challenges…
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Veterinarian team working on kitten

Creating a Culture of Accountability

When I hear someone use the phrase “hold someone accountable”, they usually mean punishing someone for not doing their job well. They are using the term “accountable” to represent the consequences for what they failed to do, or what they…
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Hands holding a map

Culture is Local

I was speaking to a group of practice owners and managers recently and one of the questions that I received following my presentation was “How do I create the culture that will drive success in my local practice when the…
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Looking up through tree branches at sky

Culture Change is…Possible

Culture Change is…Scary Watching culture change happen within a practice is something that makes a lasting impression. There are many hospitals that don’t understand why culture is so important and many more that want to change it but don’t know…
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The practice cat sits on a table in the reception area in a Veterinary Hospital.

3 Reasons Why Culture Change is Hard

A lot of the work that I do with veterinary hospitals is around culture change. Most practices have the potential to be more successful if their environment is one that causes the people in the organization to fully commit to…
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Hands holding a plant

How to Lead Sustainable Change

Most people think change is hard. I hear veterinary practice owners and managers consistently frustrated with the speed and success of change within teams. They describe teams as resistant to change, stuck in their ways, and comfortable with the status…
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busted hole in wall

Don’t Wait for a Breakthrough, Create One

Success doesn’t happen in a straight line. Neither does growth, achievement, progress, wealth, happiness, or any other of the things people often work their entire lives for. Instead, these things often come with a series of forward steps along with…
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Female veterinarian talking to her team

3 Questions to Ask Yourself as a Leader

It’s been said before that leadership is not about having the right answers; it’s about asking the right questions. Many people hear that and picture leaders thoughtfully posing deep, introspective questions of their followers, asking questions that cause them to…
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match being lit

Are You Ready to Lead?

I use quotes sometimes when I conduct workshops, give keynote presentations, and even when I’m coaching veterinary practice managers or owners one-on-one. They are often a great way to create a change in perspective very quickly. They allow us to,…
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