As I work with practice owners and managers to support them in their development, I find myself discussing the importance of good questions a lot. When we get right down to the tactical changes that leaders need to make to…

Most people think change is hard. I hear veterinary practice owners and managers consistently frustrated with the speed and success of change within teams. They describe teams as resistant to change, stuck in their ways, and comfortable with the status…

Success doesn’t happen in a straight line. Neither does growth, achievement, progress, wealth, happiness, or any other of the things people often work their entire lives for. Instead, these things often come with a series of forward steps along with…

It’s been said before that leadership is not about having the right answers; it’s about asking the right questions. Many people hear that and picture leaders thoughtfully posing deep, introspective questions of their followers, asking questions that cause them to…

I use quotes sometimes when I conduct workshops, give keynote presentations, and even when I’m coaching veterinary practice managers or owners one-on-one. They are often a great way to create a change in perspective very quickly. They allow us to,…