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Check back each week for a new blog post!

Are You Accountable for Your Team’s Future?

I love college football and watch it every weekend during the season. One game in the past stood out in particular, not because of a crazy play or huge victory, instead I was struck by one of the comments from…

Are You Limiting Growth?

Growth

I worked with a practice manager once who would make her mind up and then spend lots of time and other people’s effort finding and creating data that would support her decision. She highlighted virtually any piece of information that…

Is Your Practice Ready To Be Better?

Growth

Will your practice be different this year than it was last year? Different this quarter than it was last quarter? People focus on the pace of change, but often the problem is actually driving change that lasts. If you want…

Future Thinking Can Change the Game

Growth

There is a scenario that happens fairly often in my work with veterinary practice owners and managers. I ask them to tell me about the past, where their practice has been, what has happened recently, and what their current challenges…

Two people, man and woman, veterinarian and his assistant in his office, woman is holding a little cat.

Creating a Culture of Accountability

Culture

When I hear someone use the phrase “hold someone accountable”, they usually mean punishing someone for not doing their job well. They are using the term “accountable” to represent the consequences for what they failed to do, or what they…

Culture is Local

Culture

I was speaking to a group of practice owners and managers recently and one of the questions that I received following my presentation was “How do I create the culture that will drive success in my local practice when…

Culture Change is…Possible

Culture

Culture Change is…Scary Watching culture change happen within a practice is something that makes a lasting impression. There are many hospitals that don’t understand why culture is so important and many more that want to change it but don’t know…

The practice cat sits on a table in the reception area in a Veterinary Hospital.

3 Reasons Why Culture Change is Hard

Culture

A lot of the work that I do with veterinary hospitals is around culture change. Most practices have the potential to be more successful if their environment is one that causes the people in the organization to fully commit to…

Veterinarian holding pills talking to two women in his office

5 Ways Questions Can Make You a Stronger Leader

Leadership

As I work with practice owners and managers to support them in their development, I find myself discussing the importance of good questions a lot. When we get right down to the tactical changes that leaders need to make to…

How to Lead Sustainable Change

Leadership

Most people think change is hard. I hear veterinary practice owners and managers consistently frustrated with the speed and success of change within teams. They describe teams as resistant to change, stuck in their ways, and comfortable with the status…

Don’t Wait for a Breakthrough, Create One

Leadership

Success doesn’t happen in a straight line. Neither does growth, achievement, progress, wealth, happiness, or any other of the things people often work their entire lives for. Instead, these things often come with a series of forward steps along with…

3 Questions to Ask Yourself as a Leader

Leadership

It’s been said before that leadership is not about having the right answers; it’s about asking the right questions. Many people hear that and picture leaders thoughtfully posing deep, introspective questions of their followers, asking questions that cause them to…

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