A blog for veterinarians

Fresh content and ideas for your veterinary practice

Employee Satisfaction is Not Employee Engagement

Many veterinary practices have been measuring employee satisfaction for years with the belief that satisfied employees are more engaged and do better work than unsatisfied ones. While there are certainly some components of satisfaction that might lead to more engagement,…

4 Ways to Become an Inspired and Engaged Employee

Employee Engagement, Growth

Chances are you have seen and heard the vast amount of reports and research indicating employee engagement is a critical component of retention, productivity, and the overall success of a veterinary practice. As such, practice owners and managers have been…

Build an Enjoyable Environment, Get More

Culture, Employee Engagement

A good friend of mine sent me a video clip the other day. It was an experiment conducted at a train terminal in Stockholm, Sweden. The experiment was to determine if you could change the choices people make by adding…

Leadership is Just Uncomfortable

Leadership

I feel like I hear “the phrase” more and more as I work with teams and leaders. It’s a little phrase that gets in the way, a lot. It gets in the way of progress and growth. And it gets…

When You Lead, People Notice

Leadership

Recently, I had an opportunity to speak with veterinary professionals from across the country at a conference. At this event, there were also several attendees who were recognized for various achievements. There was one individual, it seemed, who hardly had…

Use great questions to help your team find answers

Use Great Questions to Help Your Veterinary Team Find The Right Answers

Culture, Growth, Leadership

I watch a lot of practice owners, managers, and veterinarians work really hard to show up with all the answers. It’s a natural impulse for a leader to want to solve all of the problems, know everything, and help people…

Leading an Important Person in Your Veterinary Practice – Yourself

Leadership, Leadership Development, Self-Leadership

I often get asked about what makes a great leader. I used to try and cover all the aspects of the complex and dynamic art of leadership. Now, I often just answer with a simple phrase: they lead themselves first.…

What Good Looks Like: Training in Your Veterinary Practice

Training

Training people for your veterinary practice is hard. If you’re a practice manager, owner, or someone in charge of training at your hospital, you already know this. New staff members bring knowledge and life experiences to your team, but it’s…

6 Ways to Create an Engaging First Day at Your Veterinary Practice

Employee Engagement, Recruiting & Hiring

Starting at a new veterinary practice can be a challenge. As a new employee, there are so many questions and unknowns. These can add extra stress to the process of starting a new job. Great leaders do whatever they can…

What Your Calendar Says About Your Leadership

Leadership, Leadership Development

One of the best parts of my job is being able to work with veterinary practice leaders as a coach to help them achieve more of their goals, chart their career course, and build stronger, more accountable teams around them. …

Make today great in your veterinary practice

You’ve Never Seen This Day Before in your Veterinary Practice

Goals, Growth, Leadership

As I was getting on the shuttle bus to head to the rental car lot from the airport, I must admit I didn’t pay much attention to the driver. I greeted him and asked how he was, but I was…

This Year, Change How You Think

Change

It’s the time of year when most of us decide to do some things differently. There’s something powerful about a new year as we assess our lives, our business, and even our relationships with others. The prospect of a new…